Accessibility Statement

Content of this page:

This statement provides information about the current status of our website with regard to the Austrian Accessibility Act (BaFG) implementing EU Directive 2019/882.

 

01. Status of compliance with requirements

This website currently does not comply with the requirements of the web accessibility guidelines in accordance with the Austrian Accessibility Act (BaFG).

If you encounter content or functions that make it difficult or impossible for you to access information, please contact us directly at:

 

02. Non-accessible content

The following content is not accessible for the reasons listed below:

 

  • Some images and graphics do not have alternative text.

  • Full keyboard operation is not guaranteed on all pages.

  • Some text and background combinations have insufficient contrast.

  • Some videos are available without subtitles or audio description.

  • The structure and heading hierarchy are not always implemented correctly.

Reason

The aforementioned deficiencies exist due to technical limitations of the current website. Complete barrier-free implementation is not currently possible, but will be pursued in future revisions.

 

The content listed below is not accessible for the following reasons:

a) Disproportionate burden:

Videos on YouTube:

Videos are hosted and published on the YouTube video platform. It is not possible to provide the required audio descriptions or a textual alternative (WCAG success criteria 1.2.3 (audio description) and 1.2.5 (media alternative)), which means that the spoken content is not available to deaf users. We believe that remedying this would constitute a disproportionate burden within the meaning of the accessibility regulations.

Videos in general:

Some recorded videos and audio files lack the required audio description or textual alternative (WCAG success criteria 1.2.3 (audio description) and 1.2.5 (media alternative)), which means that the spoken content is not available to deaf users. We believe that rectifying this would constitute a disproportionate burden within the meaning of the accessibility regulations.

PDF:

Our PDF documents are not universally accessible. If you require a specific PDF file from us that is not yet accessible, please let us know using our contact form. We are working on further improvements in the area of providing PDF documents in an accessible format and ask you to contact us if you notice any barriers.

b) The content does not fall within the scope of the applicable legal provisions:

  • Live time-based media
  • Online maps and map services
  • Internal areas and external tools
  • External content such as social media feeds

 

03. Creation of this accessibility statement

This statement was created based on a self-test according to WCAG 2.2.
 

04. Feedback and contact details

Please contact us if you encounter content or functions that make it difficult or impossible for you to access information.

Contact address:

Email: office@hotelenzian.com

Phone number: +43 5583 22420

Please describe the following as precisely as possible in your message:

  • the problem
  • the URL of the affected page or document

We will review your request and get back to you as soon as possible.

 

05. Enforcement procedure

If you do not receive a satisfactory response within two months, you can contact the accessibility complaints office:

Social Ministry Service
Gruberstraße 63,
4021 Linz
Website: Social Ministry Service Upper Austria Regional Office
Email: post.oberoesterreich@sozialministeriumservice.at

This office will review your complaint and decide on further action.